Call-to-action (CTA)A specific request or prompt included in an email campaign, encouraging subscribers to take a desired action, such as making a purchase or visiting a website.
Click-through-rate (CTR)The percentage of recipients who clicked on a link within an email campaign.
Click-to-open-rate (CTOR)The percentage of subscribers who clicked on a link within an email campaign, out of those who opened the email.
Conversion rate :The percentage of recipients who completed a desired action, such as making a purchase or filling out a form, after clicking through an email campaign.
Conversion trackingThe practice of tracking the actions that subscribers take after clicking through an email campaign, such as making a purchase or filling out a form.
Cross-channel automationThe practice of integrating email automation with other marketing channels, such as social media or SMS, to provide a seamless and personalized customer experience.
Cross-selling emailAn automated email that promotes additional products or services that complement a subscriber's recent purchase.